Import transportation supervisor leading logistics operations, compliance, and client service execution at Mohawk Global. Coaching teams, improving performance, and developing future leaders.
About the role
- Training Supervisor leading Toronto’s public-safety Traffic Agent Program. Designing training, assessing field competency, and overseeing Special Constable operational readiness.
Responsibilities
- Lead and direct assigned staff and trainees
- Establish and maintain Traffic Agent competency standards, including practical skill assessment and field evaluation
- Plan, develop, and deliver operational training and retraining programs
- Design curricula, learning objectives, lesson plans, simulations, job aids, and blended learning materials
- Deliver classroom, e-learning, field-exercise, and practical-assessment training
- Evaluate training effectiveness through observations, assessments, surveys, focus groups, and data analysis
- Conduct field observations and operational audits at active intersections
- Conduct remedial and corrective training and determine return-to-duty readiness
- Maintain auditable training and competency records in the City’s learning management system
- Assist with needs assessments, identify performance gaps, determine root causes, and recommend improvements
- Develop procedures, workflows, and program standards with operational and policy staff
- Participate in recruitment, selection, onboarding, and readiness evaluation of Traffic Agents
- Support uniform, personal protective equipment, and operational equipment readiness
- Coordinate with internal divisions, Toronto Police Service stakeholders, and external partners
- Prepare reports, briefings, and correspondence and represent Transportation Services at meetings
- Administer assigned budgets, manage vendors, and control expenditures
- Work operational shifts as required to support program continuity
Requirements
- Post-secondary education in Justice Studies, Adult Education, and/or eLearning, or an equivalent combination of education and/or relevant experience
- Experience planning, supervising, and directing staff work, including leading workgroups, motivating teams, and monitoring and evaluating performance
- Considerable experience in customer-service and public-facing environments
- Experience identifying training needs and designing, developing, implementing, and evaluating diverse training programs using instructional design methodologies and adult education principles
- Experience applying legislation and regulatory standards to operational procedures, staff direction, and training content
- Current valid Ontario Class “G” Driver’s License, ability to obtain a City driver’s permit, and a personal vehicle for business use
- Ability to travel to various locations in the City
- Proficiency with learning management systems, training technologies, and auditable training documentation
- Sound judgement and ability to make operational decisions in dynamic environments
- Strong interpersonal, communication, facilitation, and conflict resolution skills
- Strong financial management skills
- Ability to work shifts and stand for long periods in live traffic and various weather conditions
- In-depth knowledge of the Highway Traffic Act, Municipal By-Law Enforcement Act, Provincial Offences Act, and Provincial Court Operations
- Familiarity with the Occupational Health & Safety Act, Human Rights Code, and Accessibility for Ontarians with Disabilities Act
- Excellent written and verbal communication skills
- Ability to use Microsoft Word and Excel for documentation and database management
- Must be at least 18 years old
- Must be a Canadian citizen or permanent resident of Canada
- Must be of good character
- Must provide proof of educational requirements under Community Safety & Policing Act 92(g)
- Must meet written, physical, interview, screening, background-check, and fitness requirements for Traffic Agent Special Constable appointment
- Must be able to obtain and maintain Special Constable Status
- Must complete and pass Special Constable Training, Ontario Police College testing, First Aid, mandatory training, and required in-field training and competency assessments
Benefits
- Full-time, permanent employment
- Equal opportunity and inclusive workplace
- Barrier-free and accessible employment practices
- Code-protected accommodation throughout the recruitment process
- Personal protective equipment and required operational equipment support
- City driver's permit support
- Mandatory training and assessments, including Special Constable Training and First Aid
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Rental operations supervisor leading CAT equipment rental teams, fleet utilization, customer delivery, and financial performance. Onsite at Artemis B.W Mine in Prince George.
Credit Supervisor leading Uline's Credit Analysts for North American shipping, industrial, and packaging - material distribution. Managing credit operations, financial analysis, coaching, and cross - functional account resolution.
Childcare subsidy supervisor overseeing Alberta government subsidy programs. Leading assessors, appeals, community partnerships, and financial eligibility reviews.
Maintenance Supervisor leading maintenance teams and optimizing plant equipment. Supporting Ventura Foods’ manufacturing of food solutions for foodservice and retail businesses.
Maintenance Supervisor leading maintenance, safety, and equipment reliability at JBS Food Canada’s Belleville meat - processing facility. Supervising unionized employees and preventive maintenance operations.
Field Service Supervisor leading technicians maintaining CAT 797 haul trucks for Finning Canada. Overseeing safe field service operations, customer relationships, and maintenance performance.
Mechanical BMG Supervisor overseeing preventive maintenance and equipment reliability at Tenaris’s steel manufacturing mill. Supervising maintenance teams across finishing and hot rolling operations.
Winding Supervisor overseeing stator and rotor winding for ANDRITZ Canada, a hydropower turbine and generator manufacturer. Providing on - site technical supervision, troubleshooting, documentation, and logistics support.
Manufacturing Supervisor overseeing paperboard packaging production at Graphic Packaging International. Managing schedules, safety, quality, continuous improvement and employee training.