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About the role

  • Transforming security operations, Trackforce seeks a Head of SaaS Product Design for design strategy leadership. Role involves building a design function and creating a modern user experience.

Responsibilities

  • Define and lead the end-to-end design strategy for the global platform
  • Build and scale a modern design function from the ground up
  • Embed design deeply into product development
  • Shape platform looks, feels, and performs across web, mobile, and emerging interfaces
  • Drive cohesive, intuitive, and scalable user experience for a complex, mission-critical SaaS platform

Requirements

  • 10+ years of UX/product design experience, 5+ in a leadership role
  • Experience building a design function or design system from scratch
  • Portfolio demonstrating end-to-end design: research, wireframes, prototyping, design systems, shipped products
  • Experience designing for complex enterprise workflows (not just consumer apps)
  • Experience with mobile-first design for deskless/frontline workers
  • Strong facilitation skills — can run research sessions, design sprints, and stakeholder alignment workshops
  • Proficiency in Figma and modern design/prototyping tools

Benefits

  • Hybrid and flexible work model
  • Three weeks of vacation starting in your first year
  • Paid sick days & family obligation days
  • Comprehensive health & dental coverage from Day 1
  • 24/7 telemedicine access
  • Mental health & wellness support
  • Life insurance, AD&D, long term‑ disability & critical illness coverage
  • RRSP & DPSP with employer matching
  • Employee referral bonus
  • Paid volunteer day & recognition programs

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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