About the role

Instructional Designer leading product and sales enablement for Trulioo's digital identity verification platform. Collaboration with diverse teams to implement training and support commercialization initiatives.

Responsibilities

Partner with Product and Product Marketing to design and deliver enablement programs for new product launches, feature enhancements, pricing and packaging updates, and market expansion initiatives.
Translate complex product capabilities into sales-ready messaging, training content, and use-case materials.
Deliver live and virtual training sessions to Sales, BDR, Customer Success, and Partnerships teams to support commercialization readiness.
Reinforce learning through workshops, role plays, and scenario-based exercises tied to real customer conversations.
Design and deliver onboarding and continuous education programs for Revenue teams.
Facilitate instructor-led sessions, cohort-based learning, and hands-on workshops.
Develop learning paths aligned to GTM roles (Sales, Solutions Engineering, Customer Success).
Create practical, scenario-based training tied to pipeline progression and deal execution.
Collaborate with Revenue Operations to reinforce CRM usage, pipeline discipline, and process adherence.
Design and deliver training programs to support system implementations (CRM, automation tools, AI-enabled workflows).

8+ years of experience in instructional design, sales enablement, product enablement, or L&D in a B2B SaaS or technology environment.
Direct experience delivering training (virtual and in-person) to revenue or customer-facing teams.
Experience supporting product launches and commercialization efforts.
Experience building and facilitating sales training programs tied to measurable outcomes.
Experience supporting system implementations (CRM, SaaS tools, automation platforms).

Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency).
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events.
Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies.