Senior Product Experience Designer designing intuitive user experiences for Wattpad's storytelling platform. Collaborating with cross - functional teams to enhance user engagement and satisfaction.
About the role
- Instructional Designer leading product and sales enablement for Trulioo's digital identity verification platform. Collaboration with diverse teams to implement training and support commercialization initiatives.
Responsibilities
- Partner with Product and Product Marketing to design and deliver enablement programs for new product launches, feature enhancements, pricing and packaging updates, and market expansion initiatives.
- Translate complex product capabilities into sales-ready messaging, training content, and use-case materials.
- Deliver live and virtual training sessions to Sales, BDR, Customer Success, and Partnerships teams to support commercialization readiness.
- Reinforce learning through workshops, role plays, and scenario-based exercises tied to real customer conversations.
- Design and deliver onboarding and continuous education programs for Revenue teams.
- Facilitate instructor-led sessions, cohort-based learning, and hands-on workshops.
- Develop learning paths aligned to GTM roles (Sales, Solutions Engineering, Customer Success).
- Create practical, scenario-based training tied to pipeline progression and deal execution.
- Collaborate with Revenue Operations to reinforce CRM usage, pipeline discipline, and process adherence.
- Design and deliver training programs to support system implementations (CRM, automation tools, AI-enabled workflows).
Requirements
- 8+ years of experience in instructional design, sales enablement, product enablement, or L&D in a B2B SaaS or technology environment.
- Direct experience delivering training (virtual and in-person) to revenue or customer-facing teams.
- Experience supporting product launches and commercialization efforts.
- Experience building and facilitating sales training programs tied to measurable outcomes.
- Experience supporting system implementations (CRM, SaaS tools, automation platforms).
Benefits
- Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency).
- Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events.
- Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
- Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies.
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