Lead Product Designer at Mural focusing on user - centered growth experiences across various touchpoints. Collaborate with teams to enhance onboarding, activation, and monetization strategies.
About the role
- Product Designer creating intuitive learning experiences for TryHackMe users. Collaborating with cross-functional teams to improve certifications and platform usability.
Responsibilities
- Design intuitive, scalable learning experiences that guide users from beginner to job-ready.
- Design new product initiatives, such as future certifications.
- Improve certification experiences (clarity, flow, assessment UX, feedback loops)
- Simplify complex technical workflows
- Improve the core product experience used daily by millions of learners.
- Collaborate closely with engineers to solve user problems.
- Balance user needs with long-term platform scalability.
- Comfort working on deeper product problems - not just surface UI polish.
Requirements
- Have 3+ years designing consumer web or app products
- Have designed complex workflows (education, SaaS, tooling, dashboards, etc.)
- Think in outcomes, not just screens
- Care deeply about clarity and user experience
- Are comfortable with ambiguity and foundational product work
- Can lead discovery and define problems clearly
- Use both qualitative research and product data to guide decisions
- Can defend trade-offs thoughtfully
- Experience in learning platforms or certification products (nice to have)
- Experience improving multi-step workflows (nice to have)
- Experience contributing to or building design systems (nice to have)
Benefits
- Fully remote
- Flexible working , with trust and autonomy (and occasional intensity)
- Dedicated work equipment
- £2,500 annual learning budget
- Annual company retreat
- Regular company-paid lunches
- Health insurance (where applicable)
- Enhanced parental leave
- Pension / 401k options
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UX Designer (Intermediate)
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