Senior Product Experience Designer designing intuitive user experiences for Wattpad's storytelling platform. Collaborating with cross - functional teams to enhance user engagement and satisfaction.
About the role
- Senior Product Designer at Tucows designing complex digital products for DNS and management tools. Leading design strategy and ensuring usability across various platforms.
Responsibilities
- Lead design for complex product areas, from discovery through delivery.
- Partner with product and engineering to define problems, shape requirements, and influence product direction.
- Translate ambiguous or evolving needs into clear user flows, interaction models, and scalable UI solutions.
- Design workflows and interfaces for domain, DNS, and management tools used at scale.
- Balance user needs, business goals, and technical constraints to drive thoughtful tradeoffs.
- Ensure high-quality execution by collaborating closely during build and validating outcomes.
- Contribute to and evolve shared patterns, components, and platform consistency.
- Identify opportunities to improve the overall platform experience across products and brands.
- Advocate for accessibility, usability, and inclusive design across all work.
Requirements
- Proven experience designing complex digital products (B2B or SaaS strongly preferred).
- Strong foundation in UX, interaction design, and visual craft, with the ability to apply it in complex, real-world systems.
- Comfortable working in ambiguity and proactively shaping direction, not just executing against specs.
- Able to break down complex systems and design scalable, coherent solutions.
- Clear, confident communicator who can articulate decisions and influence cross-functional partners.
- Experience collaborating deeply with product and engineering to drive outcomes.
- Detail-oriented, with strong judgment on when to go deep vs. move fast.
- Proficient in Figma and modern design workflows.
- Open to feedback and continuous iteration.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
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