Senior Product Designer at Tucows designing complex digital products for DNS and management tools. Leading design strategy and ensuring usability across various platforms.
Responsibilities
Lead design for complex product areas, from discovery through delivery.
Partner with product and engineering to define problems, shape requirements, and influence product direction.
Translate ambiguous or evolving needs into clear user flows, interaction models, and scalable UI solutions.
Design workflows and interfaces for domain, DNS, and management tools used at scale.
Balance user needs, business goals, and technical constraints to drive thoughtful tradeoffs.
Ensure high-quality execution by collaborating closely during build and validating outcomes.
Contribute to and evolve shared patterns, components, and platform consistency.
Identify opportunities to improve the overall platform experience across products and brands.
Advocate for accessibility, usability, and inclusive design across all work.
Requirements
Proven experience designing complex digital products (B2B or SaaS strongly preferred).
Strong foundation in UX, interaction design, and visual craft, with the ability to apply it in complex, real-world systems.
Comfortable working in ambiguity and proactively shaping direction, not just executing against specs.
Able to break down complex systems and design scalable, coherent solutions.
Clear, confident communicator who can articulate decisions and influence cross-functional partners.
Experience collaborating deeply with product and engineering to drive outcomes.
Detail-oriented, with strong judgment on when to go deep vs. move fast.
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