Credit Supervisor

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About the role

  • Credit Supervisor leading Uline’s Credit Analysts through training, performance coaching, financial analysis, and account resolution. Supporting North America’s leading shipping and packaging materials distributor.

Responsibilities

  • Manage and develop a team of Credit Analysts
  • Provide onboarding and training to ensure excellent service
  • Monitor team interactions with customers to evaluate performance and track results
  • Provide coaching for increased success
  • Collaborate with Collections and Sales teams to resolve customer account issues
  • Evaluate orders stopped for credit review when needed
  • Perform in-depth financial analysis
  • Communicate findings to support informed, high-impact business decisions
  • Oversee special projects within the Credit team

Requirements

  • Bachelor's degree in Finance or Accounting
  • Credit designation (CCP) is an asset
  • 3+ years in a Credit or Collections leadership position
  • Call-centre or queue driven B2B experience preferred
  • Proficient in Microsoft Office, especially Excel
  • Strong communicator with excellent time management and organizational skills
  • Drug-free workplace requirement
  • All positions are on-site

Benefits

  • Company-paid extended health coverage
  • RRSP with 6% employer match starting day one
  • Multiple bonus programs
  • Paid holidays and generous paid time off
  • Tuition Assistance Program covering professional continuing education
  • On-site café
  • Outdoor patio
  • First-class fitness center
  • Monthly employee-appreciation events
  • Opportunities for community involvement
  • Best-in-class, clean, modern facilities

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$50 - CA$55 per hour

Degree requirement

Bachelor's Degree

Location requirements

OnsiteMiltonCanada

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