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About the role

  • Emergency response supervisor overseeing crews, routing, safety, and customer service for GFL Environmental. Managing compliance, paperwork, dispatch, and remediation operations across Ontario locations.

Responsibilities

  • Oversee daily operations and coordinate crews
  • Ensure employees follow company policies, procedures, and applicable laws
  • Provide daily leadership and direction to employees
  • Develop and review routes to company standards
  • Maintain daily reports, purchase orders, and filing
  • Manage and attend Health and Safety meetings and train employees on safety issues
  • Schedule service and accommodate customer service changes
  • Dispatch crews for projects and demands
  • Perform end-of-day driver check-ins and verify paperwork
  • Distribute, collect, and review daily reports for accurate data entry
  • Coordinate with other departments to resolve service issues
  • Review daily paperwork and bill completed work orders
  • Process purchase orders for location payables
  • Interact with customers, customer service, sales, and operations staff
  • Work with routing specialists to optimize routes
  • Handle incoming customer calls and emails
  • Manage customer complaints and concerns
  • Supervise HR concerns involving discipline, vacations, and WSIB
  • Assist with business plans for tenders and new business ventures
  • Attend meetings as required
  • Perform other duties as directed or required
  • Ensure compliance with regulatory requirements

Requirements

  • Minimum DZ license
  • Minimum 4 years in a supervisor role along with spill response clean up and remediation
  • Experience and strong knowledge with excavation equipment
  • NFPA 472
  • Confined Space Entry & Rescue
  • SVOP Certificate
  • MEDA3 Certificate
  • WSIB and First Aid certified training certificates
  • Excellent operating knowledge of company equipment, including Vacuum Tankers, Powervacs, Hydrovacs, and Roll off Trucks
  • Strong knowledge of the Highway Traffic Act and OH&S Act
  • WHMIS training
  • Experience using MS Word and Excel
  • Strong leadership skills
  • Excellent verbal and written communication skills
  • Strong ability to plan, prioritize, and execute
  • Strong computer skills
  • Excellent team player with ability to listen, analyze, and adapt to change
  • Valid work authorization in the country where the job is located; GFL does not provide visa sponsorship

Benefits

  • Equal opportunity employer
  • Accommodation support for applicants who need special assistance
  • No visa sponsorship is provided; valid work authorization is required

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

OnsiteHamiltonCanada

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