Supervisor, Deal Desk – Pricing Enablement

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About the role

  • Deal Desk supervisor leading vendor registrations, pricing enablement, and profitability initiatives. Supporting Softchoice’s IT solutions sales organization through training, analytics, and automation.

Responsibilities

  • Lead a team of subject matter experts on select Vendor Deal Registration and pricing programs
  • Ensure Deal Registration and Special Cost cases are actioned timely while maximizing profitability
  • Oversee daily operations, including case queue management, discount attainment, protected margin calculations, and vendor Deal Registration training
  • Coach team members through one-on-ones using the Softchoice coaching model and sponsor development
  • Establish team metrics, internal SLAs, KPIs, and goals aligned with strategic priorities
  • Expand vendor specialization and support relationships with BD VSS teams
  • Present to BD VSS teams on the Deal Desk function and protected margin guidance
  • Manage enrollment and delivery of Pricing Training across the Sales organization
  • Create and manage the sales pricing enablement content repository
  • Analyze and deliver information to Sales on Vendor Special Pricing utilization and Deal Registration performance
  • Implement new tools and processes using AI and automation to improve Sales and Pricing organization efficiency

Requirements

  • 5+ years of business experience, with a strong preference for experience in a technology company, reseller or distributor, or experience in Sales
  • 2+ years of professional leadership experience
  • Expertise in Microsoft Office, Excel, Outlook, and Teams
  • Salesforce or SAP experience would be a bonus
  • Demonstrated desire to serve internal customers while driving profitability
  • Ability to identify issues, requirements, and opportunities for improvement
  • Detail-oriented, positive attitude, and collaborative
  • Criminal record check, education verification, and reference checks before starting

Benefits

  • Medical and Dental Care
  • Employee & Family Assistance Program
  • RRSP/DPSP Retirement Savings Plan with Company Matching
  • Life and Disability Insurance
  • Vacation and Sick Leave
  • Holidays
  • Parental Leave
  • Volunteer Days
  • Bereavement Leave
  • Employee Discount Program
  • Collaborative environment
  • Flexible workdays
  • Competitive perks starting on day one
  • Remote onboarding
  • 10% target incentives

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$76,000 - CA$102,000 per year

Degree requirement

No Education Requirement

Location requirements

OnsiteTorontoCanada

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