Credit Team Lead managing Credit Analysts, customer accounts, and financial analysis for Uline, North America’s leading shipping-materials distributor. On-site at the Toronto Branch in Milton.
Responsibilities
Manage and develop a team of Credit Analysts
Provide onboarding and training to ensure excellent service
Monitor team interactions with customers to evaluate performance and track results
Provide coaching to increase team success
Collaborate with Collections and Sales teams to resolve customer account issues
Evaluate orders stopped for credit review when needed
Perform in-depth financial analysis
Communicate findings to support informed, high-impact business decisions
Oversee special projects within the Credit team
Requirements
Bachelor's degree in Finance or Accounting
Credit designation (CCP) is an asset
3+ years in a Credit or Collections leadership position; call-centre or queue driven B2B experience preferred
Proficient in Microsoft Office, especially Excel
Strong communicator with excellent time management and organizational skills
Must work on-site
Benefits
Company-paid extended health coverage
RRSP with 6% employer match starting day one
Multiple bonus programs
Paid holidays and generous paid time off
Tuition Assistance Program covering professional continuing education
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