Engineering Manager leading backend services, APIs, and databases for Tucows Domains, the world’s largest wholesale domain registrar. Managing engineers and driving reliable, secure platform delivery.
About the role
- Senior Engineering Manager leading fullstack teams building borrower-facing web, mobile, and AI servicing experiences. Upstart uses AI lending technology to expand access to affordable credit.
Responsibilities
- Lead, coach, and grow a team of fullstack engineers delivering borrower-facing web and mobile experiences
- Own technical execution across user interfaces, backend services, APIs, and servicing systems
- Partner with Product and Design to improve the Funded Borrower Dashboard, payment journeys, and AI-powered support experiences
- Define and execute multi-quarter technical strategy for borrower experience and Servicing priorities
- Guide architecture decisions and modernization efforts to improve reliability, observability, maintainability, and development speed
- Collaborate with cross-functional partners to simplify borrower needs and regulatory requirements into accessible product experiences
- Build a culture of ownership, product quality, experimentation, and operational excellence
- Provide visibility into priorities, delivery risks, and trade-offs
- Report to the Director of Engineering
Requirements
- 10–15 years of software engineering experience, including 4–7 years in engineering management
- Experience leading fullstack engineering teams building and operating customer-facing products
- Strong technical depth across frontend architecture, backend services, APIs, distributed systems, and system design
- Ability to partner with Product and Design to deliver intuitive user experiences and measurable business outcomes
- Experience leading teams in regulated domains such as fintech, payments, or lending
- Experience defining and delivering complex technical strategies while balancing product delivery with architectural improvements
- Track record of hiring, coaching, and developing high-performing engineers
- Excellent communication and cross-functional collaboration skills
- Availability to work in East/West Coast time zones
- For Canada-based roles, ability to work outside Quebec
Benefits
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage, including medical, dental, vision, and wellness resources for US; supplemental health coverage for Canada
- Health Savings Account contributions for eligible plans (US only)
- Life insurance and disability coverage
- Paid time off, sick leave, and company holidays
- Paid family and parental leave
- Family-centered fertility, parenthood, and caregiving benefits
- Employee Assistance Program offering mental health support and life-centered resources
- Financial planning tools and financial concierge service (US only)
- Annual wellness allowance
- Annual productivity allowance for relevant tools and resources
- Team events, all-company updates, and employee resource groups
- Catered lunches and fully stocked micro-kitchens at offices in the Bay Area, Austin, Columbus, and New York City
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