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About the role

  • Personal Stylist at Anthropologie enhancing customer connections through styling advice and curated product recommendations. Driving sales and fostering an inclusive atmosphere in-store.

Responsibilities

  • Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
  • Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program
  • Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
  • Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele
  • Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
  • Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings
  • Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer
  • Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business
  • Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals
  • Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers
  • Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage
  • Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
  • Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
  • Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
  • Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement

Requirements

  • 2+ years of experience building customer relationships or clienteling
  • Passion for apparel styling
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings and much more!

Job title

Job type

Part Time

Experience level

JuniorMid level

Salary

CA$17 per hour

Degree requirement

High School Diploma

Location requirements

OnsiteEdmontonCanada

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