Claims Adjuster managing out - of - province automobile and cargo claims in Montreal. Collecting witness statements and negotiating settlements on behalf of clients at ClaimsPro.
About the role
- Technical Team Lead providing remote leadership in claims adjusting, ensuring quality and supporting adjuster development in Quebec. Strong technical expertise and bilingualism required.
Responsibilities
- Act as a technical reference for the team (complex files, settlement strategies)
- Support adjusters with their files (analysis, coverage, direction)
- Conduct targeted quality reviews (reports, reserves, client compliance)
- Provide coaching and support the development of adjusters
- Contribute to the continuous improvement of practices and standards
- Collaborate with Directors to support overall performance
Requirements
- 8 to 10 years of experience in claims adjusting
- Strong technical expertise (experience with complex files /specialty risk is an asset)
- Influential leadership and coaching ability
- Strong rigor, judgment, and quality orientation
- Good understanding of insurer and client expectations
- Bilingualism in French and English is a must (oral and written).
Benefits
- Accommodations are available on request for candidates throughout the recruitment and assessment process.
- We welcome and encourage applications from people with disabilities.
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