Partner Development Manager expanding ShareGate’s Microsoft 365 migration and governance partner ecosystem across EMEA. Building scalable outreach, onboarding, and revenue - conversion processes.
About the role
- Client Success Manager supporting Vivo Care’s remote patient monitoring and chronic care platforms for US healthcare practices. Managing onboarding, adoption, training, relationships, reporting, and ongoing client support.
Responsibilities
- Serve as the primary point of contact for clients
- Work with internal teams to understand client needs and deliver tailored solutions
- Ensure client satisfaction throughout partnerships with Vivo Care
- Collaborate with sales, patient onboarding, and support teams
- Handle client onboarding and support
- Provide training and education
- Drive product adoption and patient enrollment
- Manage client accounts long term
- Manage client relationships
- Conduct reporting and analysis
- Troubleshoot and provide support
- Travel to the United States as needed to support new and existing clients
Requirements
- Strong problem-solving and troubleshooting skills
- Ability to manage multiple client accounts and prioritize tasks effectively
- Excellent communication and interpersonal skills; ability to explain complex solutions clearly
- Strong Excel skills
- Comfort using digital platforms and software applications
- Ability to adapt communications, presentations, and training to the audience
- Background in insurance, claims reviews, or US healthcare is an asset
- Bachelor’s degree or equivalent experience
- 3+ years of experience in a client-facing role, preferably in healthcare technology or a related field
- Ability to travel to the United States as needed
Benefits
- 100% of the employee premium covered for health, dental, and vision
- Flexible PTO
- Company holidays
- Paid sick time
- Inclusive, collaborative, and innovative culture
- Opportunity to contribute to the organization’s future
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Client Partner driving enterprise account growth for Quietly, an award - winning content and communications consultancy. Leading strategic client relationships, delivery, profitability, and expansion.
Case Manager coordinating prescription, authorization, inventory, and specialty pharmacy operations for Cencora. Ensuring compliance, resolving technical issues, and supporting quality assurance.
Partner Development Manager shaping card - network partnerships for Stripe’s financial infrastructure platform. Leading negotiations, commercial models, and cross - functional execution for new payment capabilities.
Client Partner growing strategic accounts for Virtasant, a technology services company delivering automation - driven outcomes. Owning relationships, delivery, commercial performance, and portfolio expansion across US and Canadian clients.
Senior talent enablement partner designing workforce capabilities and organizational transformation programs at Visier, a Workforce Intelligence company. Enabling HR partners and leaders through AI - first talent workflows.
Partner Development Manager driving BRCGS certification ecosystem growth across the Americas. Enabling partners, improving performance, and leading strategic relationships through a digitally enabled assurance model.
National manager leading Sun Life’s Client Relationship Centre for group retirement clients. Coaching teams and optimizing service delivery across Canadian regional operations.
Client Success Partner helping Fenergo’s fintech clients achieve adoption, retention, and growth. Owning post - sale relationships, ROI, churn prevention, renewals, and expansion across Toronto - based accounts.
Client Delivery Manager leading service delivery and coordination across complex enterprise commitments for strategic clients at F12 in Canada.