Senior Product Designer responsible for designing human - centered AI experiences in a digital ecosystem. Collaborating with product and agile teams to enhance product usability.
About the role
- Product Designer creating intuitive workflows and leading design for AI voice applications. Collaborating with cross-functional teams to shape visions and deliver high-quality user experiences.
Responsibilities
- Lead design end-to-end, from product discovery through to final delivery, producing deliverables to illustrate user journeys and interaction patterns, such as flows, maps, and high-fidelity prototypes
- Translate ambiguous problems into clear, elegant solutions that deliver customer and business value.
- Partner with product management on product strategy, outcomes, feature definition, and roadmap prioritization.
- Work closely with engineers throughout the product development lifecycle to ensure high-quality implementation and a seamless user experience.
- Contribute to, and assist in maintaining, our growing design system and visual language; contribute to patterns that scale across products and lines of business.
- Thoughtfully contribute to and solicit feedback from your peers to continually raise the bar for design quality
- Incorporate AI capabilities into interfaces in ways that feel natural, ethical, and user-centric.
- Advocate user-centred design across the organization and with stakeholders across multiple departments.
Requirements
- 4+ years of experience in product/UX design, ideally in SaaS, B2B, or technical product environments.
- Strong portfolio showcasing end-to-end product work, interaction design depth, and polished visual execution.
- Comfortable running lightweight research independently and synthesizing insights to inform design rationale.
- Skilled in Figma and familiar with AI prototyping tools and user research platforms.
- Excitement for working in a fast-changing, high-growth space
- Experience designing for AI-powered features (e.g., generative UX, ML-driven recommendations, conversational interfaces) is a strong asset.
- Bonus points if you have also worked on developer/client-facing AI products enabled via an API.
- Brand and/or visual design experience and a superb eye for applying visual styling within design systems.
Benefits
- Generous Vacation: Start with 15 days of vacation, pro-rated in your first year based on your start date
- Personal Time: Take care of what matters with 5 paid personal days and 3 unpaid personal days annually
- Comprehensive Health Coverage: Access to health and dental benefits after just 3 months of employment
- Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment
- Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance
- Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
- A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).
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