About the role

Senior Product Experience Designer designing intuitive user experiences for Wattpad's storytelling platform. Collaborating with cross-functional teams to enhance user engagement and satisfaction.

Responsibilities

Partner with Product Managers, Engineers, and Researchers to uncover user needs and design seamless experiences that help readers and writers connect more deeply through storytelling and community.
Communicate design rationale through clear storytelling, helping teams align around customer needs, product vision, and business goals.
Own the end-to-end design process across web, iOS, and Android — from discovery through design, implementation, and iteration.
Grow Wattpad's design culture by mentoring designers, facilitating critiques and workshops, sharing best practices, and helping evolve our design processes.
Contribute to and evolve Wattpad's design system by creating scalable, consistent patterns and collaborating with engineers to improve implementation quality.
Champion accessible and inclusive design by applying accessibility standards and advocating for experiences that work for a diverse global audience.
Leverage AI-powered design tools to improve design quality, accelerate workflows, and uncover new opportunities for product innovation.

5+ years of product design experience, with a portfolio that demonstrates craft and intentional decision-making across complex workflows.
A track record of independently driving design processes from discovery through launch.
Experience partnering with cross-functional teams to shape product direction and align on priorities
Have cross-platform design experience (web, iOS, AN)
Experience working with and contributing to design systems
Experience leading user research and translating insights into product decisions that drive measurable improvements in outcomes and experience quality
Self-starter who is comfortable working in ambiguity and able to collaborate well in fast-paced environment
Proficiency in Figma and collaborative tools, with experience using AI tools to support design workflows
Bachelor’s Degree in Design, Interaction Design, HCI, or related discipline

Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
Top industry health benefits, including vision and dental
Your own health/wellness account to spend each year
RRSP Contributions (Canada), 401K Contributions (USA)
Generous vacation and Maternity/Parental leave top-up program
Corporate discount for gym memberships for you and your family
Work from almost anywhere in the world for part of the year
Winter break shutdown and a whole lot more!