Manager integrating workforce management with AI transformation at TD, a major North American bank. Connecting financial, operational, and workforce planning across customer operations.
About the role
- AI Website Specialist building websites using AI-assisted tools for customer satisfaction at WellnessLiving. Manage customer communications and projects from brief to launch with a focus on quality.
Responsibilities
- Manage a portfolio of customer accounts and build websites from brief to launch using our AI-assisted vibe coding infrastructure and emerging technologies
- Participate in customer intake conversations, asking the right questions to surface what a successful implementation should look like before a build begins
- Translate customer vision and requirements into well-structured, functional websites by working closely with customers throughout the process
- Iterate on builds based on customer feedback, balancing responsiveness with scope discipline
- Keep your account queue organized and up to date so nothing slips and deadlines are met consistently
- Own end-to-end communication with customers throughout the build, from intake through to launch sign-off, keeping them informed and confident at every stage
- Lead structured touchpoints at key milestones — intake, mid-build review, and pre-launch walkthrough — so customers always know where their project stands and what comes next
- Send timely, professional updates using consistent messaging that reflects our commitments, manages expectations clearly, and proactively addresses questions before they become blockers
- Handle scope changes and evolving requirements directly with customers, clearly communicating trade-offs and timelines so nothing surfaces at the wrong moment
- Escalate complex issues or at-risk accounts to leadership early, with clear context and a recommended path forward rather than waiting for problems to compound
- Work within our AI-assisted code workflow, using AI tooling to build efficiently and at pace
- Bring an AI-first mindset to your daily work, actively looking for ways to use emerging tools to do the job better
Requirements
- AI-centric mindset: you default to AI-first thinking and are comfortable building in an environment where the tooling evolves quickly
- Hands-on experience building websites using AI-assisted development tools
- Clear, professional written communication skills, particularly in a customer-facing context
- Strong personal organization: you manage your own queue, hit your deadlines, and flag problems early
- Experience with AI-assisted development tools such as Claude Code or similar environments
- Background in customer success, digital agency work, or SaaS onboarding
- Familiarity with project management tools such as Asana or Jira
- Experience in the health, wellness, or fitness software space would be an asset
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Search +AI Discovery Manager leading enterprise SEO, AI - search strategy, and client advisory for dentsu, a global integrated marketing agency. Mentoring North American SEO teams and shaping innovative search methodologies.
Director leading Homebase’s data engineering, data science, and applied AI teams. Building trusted data infrastructure and AI - powered tools for 150,000+ small businesses.
AI Solution Specialist helping greenhouse growers adopt Source.ag’s AI - powered crop technology. Building dashboards, automations, and custom tools while translating greenhouse insights into product improvements.
Senior Advisor designing and integrating generative AI solutions for Desjardins, North America’s largest cooperative financial group. Driving adoption through training, change management and scalable AI practices.
Strategy and management consultant creating complex business scenarios and evaluating AI outputs. Supporting Gramian Consultancy’s IT talent solutions through rigorous consulting analysis and executive deliverables.
Gartner Director Analyst shaping AI - driven technology operations guidance for CIOs. Conducting research, advising executives, and presenting modernization strategies to global clients.
Romanian AI Tutor training SpaceXAI’s Grok for multilingual speech and voice interactions. Annotating audio, translating content, and evaluating accents, pronunciation, and prosody.
AI Tutor training SpaceXAI’s Grok with Slovenian multilingual audio data. Annotating speech, recording voices, and localizing text to improve global voice interactions.
AI Agent Implementation Specialist building AI agents and administering Marketo for Extreme Networks’ cloud - driven networking solutions. Supporting MarTech integrations, campaign workflows, troubleshooting, and marketing automation across US time zones.