Claims Coordinator processing disability and life claims for Canadian employers at DMI. Reviewing paperwork, coordinating referrals, and supporting timely case assignment.
About the role
- Senior Claims Analyst managing complex liability claims for Maxwell Claims, a Canada-wide claims services provider. Delivering coverage, settlement, reserve, and client-service expertise remotely across Canada.
Responsibilities
- Deliver top-quality claim service and anticipate client needs by building strong, authentic relationships
- Use liability claims expertise to manage complex losses
- Collaborate with stakeholders and deliver outcomes aligned with policy and client expectations
- Make informed decisions on coverage, claims value, and settlement
- Take a proactive approach to client service throughout the claims process
- Share expertise to improve claims data, reserve management, and payment issuance practices
- Direct Independent Adjusters and Legal Counsel in claim investigation, negotiation, and settlement
Requirements
- Solid background in both Personal and Commercial Lines policies with knowledge of property & casualty claims
- Minimum of 5–8 years of multi-line claims handling experience
- CIP designation
- Previous experience handling a wide range of liability claims
- Experience with medical malpractice and E&O considered an asset
- Proven track record directing Independent Adjusters and Legal Counsel in claim investigation, negotiation, and settlement
- Ability to communicate effectively in a fast-paced environment
- Strong analytical and organizational skills with ability to manage multiple priorities
- Experience working with London Markets under Delegated Claims Authority
- Ability to obtain adjusting licenses in various Canadian provinces
Benefits
- Competitive salary
- Comprehensive, flexible medical and dental benefits
- Career growth opportunities and continuing education program
- A total rewards program supporting financial, physical, and mental health
- Flexible paid Values Days
- Paid Volunteer Days through the Amplifying Communities program
- Annual short-term incentive program
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