LP
Senior User Experience Designer
LinkedIn Recruiter Post
Senior User Experience Designer contractor role in Toronto, Ontario. UX design position in IT consulting and management.
About the role
- Senior Product Designer at Workleap shaping AI-powered experiences for digital governance. Focused on end-to-end complex product design and cross-functional collaboration.
Responsibilities
- Own high-complexity problem spaces end-to-end, from early concept and prototyping through build, launch, and iteration in production;
- Shape product vision and influence roadmap direction through strong UX points of view, rapid prototyping, and deep customer insight;
- Design AI-powered experiences that feel intuitive, trustworthy, and genuinely valuable across diverse customer personas and use cases;
- Actively use modern AI-assisted design and prototyping tools to explore ideas, accelerate learning, and collaborate closely with product and engineering partners;
- Lead fast, lightweight discovery loops using behavioral signals, scrappy research, and in-product data to inform decisions;
- Convert bold ideas into small, testable experiments that generate fast learning, measurable outcomes, and clear next steps;
- Partner deeply with PMs, engineers, and data to define scope, constraints, technical feasibility, and success metrics;
- Balance short-term execution with long-term strategic foresight, helping guide product direction as the market and technology evolve;
- Advocate relentlessly for quality, usability, and clarity across the end-to-end customer journey, including post-launch improvements;
- Mentor and support other designers through feedback, collaboration, and role-modeling strong craft, judgment, and design thinking.
Requirements
- 5+ years of experience designing complex SaaS products in cross-functional teams;
- Proven ability to own ambiguous, high-impact problem spaces from concept through shipped outcomes;
- Experience driving new product initiatives, early-stage features, or undefined problem spaces, from idea through iteration in a fast-paced and iterative environment;
- Strong experience designing end-to-end workflows and systems, not just isolated screens;
- Hands-on experience designing, shipping, or iterating on AI-powered or data-driven product experiences;
- Uses AI-assisted prototyping tools as part of their design-tech stack to accelerate strategic;
- Experience with Figma Make and Cursor (or equivalent tools) is a must.
- Ability to balance speed, craft, and strategic thinking in fast-paced environments;
- Strong collaboration and communication skills, with a track record of influencing product direction;
- High bar for interaction design, edge cases, and overall UX quality.
- Hands-on coding experience is considered a strong asset.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Equipment allowances
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