Scheduling and Sales Specialist

Posted 16 hours ago

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About the role

  • Scheduling and Sales Specialist converting warm leads into hearing-care appointments. Supporting HearCANADA clinics across Canada through CRM management, promotions, and KPI-driven sales.

Responsibilities

  • Contact prospective clients using warm leads to book appointments with hearing care professionals at clinics across Canada
  • Identify client needs and sales opportunities
  • Introduce promotions and book hearing care appointments
  • Meet and exceed daily KPIs and overall targets while following HearCANADA interaction standards
  • Participate in daily and weekly team meetings to share feedback and practice sales skills
  • Maintain a high-volume calling plan
  • Update pertinent client information in the appointment system/CRM
  • Communicate and work effectively with clinic teams to maximize booking schedules

Requirements

  • 1+ years experience in inside sales or high-volume appointment scheduling
  • Health industry experience considered an asset
  • Ability to exercise empathy and lead conversations to obtain client bookings with individuals experiencing hearing loss
  • Effective communication in English, both verbally and in writing
  • Bilingualism in French considered a definite asset
  • Highly motivated and goal-driven to exceed KPIs
  • Prior experience with CRM systems and willingness to learn new software and tools
  • Strong integrity, professionalism, and work ethic
  • Ability to work independently
  • Ability to showcase values of innovation, passion for positive impact, and teamwork
  • Availability to work the posted schedule on an ongoing basis, with some Saturday coverage as required

Benefits

  • Quarterly bonus entitlement
  • Employer-funded health, dental, and vision benefits starting on day one
  • Additional healthcare spending account
  • RRSP program with employer matching
  • Generous time off policies
  • Paid vacation programs
  • 7 paid personal days per year
  • 1 paid volunteer day per year
  • Education assistance program
  • LinkedIn Learning access
  • Mentorship
  • Professional development opportunities

Job title

Job type

Full Time

Experience level

Junior

Salary

CA$23 - CA$25 per hour

Degree requirement

No Education Requirement

Location requirements

HybridBurlingtonCanada

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