Senior Technical Success Engineer resolving complex enterprise customer issues at Backstory.ai. Investigating logs, live data stores, and SaaS integrations to drive escalations and documentation.
About the role
- Entry-level backend engineer building Yelp’s Trust & Safety services and data pipelines. Supporting real-time enforcement of fake accounts and harmful content across the platform.
Responsibilities
- Design and build backend services and data pipelines for real-time detection and enforcement of fake accounts and harmful content
- Write, test, and ship production-grade Python code across the Content Safety enforcement stack
- Build and maintain internal tooling for moderators and operations teams to review and action flagged content and accounts
- Maintain and improve enforcement flows that quarantine content, close accounts, and block harmful interactions
- Collaborate with ML engineers to productionize detection signals and model outputs
- Participate in code reviews, on-call rotations, and team processes
- Investigate production issues and contribute fixes across a complex codebase
Requirements
- Proficiency in Python
- Strong software engineering fundamentals: data structures, algorithms, system design, and clean, tested, maintainable code
- Familiarity with SQL and basic data processing concepts
- Ability to ramp quickly on an unfamiliar codebase and ask good questions
- Clear written and verbal communication for cross-functional work and documentation
- BS in Computer Science or equivalent practical experience
Benefits
- Fully remote work across all locations in Canada
- Yelp's five star benefits
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