LP
Product Manager – Koodo Acquisition, Koodo Device Pricing
LinkedIn Recruiter Post
Product Manager for Koodo device pricing, responsible for competitive analysis, pricing strategy, and go - to - market execution in telecommunications.
About the role
- Founding Product Manager defining customer onboarding and activation strategies for Zip, an AI-powered procurement platform. Collaborating across teams to create scalable, intelligent product experiences.
Responsibilities
- As a founding PM on the Onboarding team, you will define how Zip accelerates onboarding, activation, and expansion in its next phase of growth.
- Build AI-powered onboarding and configuration systems that reduce manual setup, detect issues proactively, and dramatically compress time-to-go-live.
- Own infrastructure such as sandbox environments, workflow versioning and promotion, and API/MCP/export frameworks – enabling customers to iterate safely while increasing deployment velocity.
- Define and evolve an AI-powered product adoption tooling and framework that improves feature discoverability, delivers contextual in-product guidance, and proactively surfaces expansion opportunities.
- Partner with Documentation and Education teams to embed AI-native guidance directly into the product experience – including dynamic “Getting Started” flows, troubleshooting assistance, and contextual recommendations.
- Work cross-functionally with Customer Success and Solutions Consulting teams to build reusable systems and processes that power scalable onboarding, rollout automation, and operational efficiency across the organization.
Requirements
- 2-4+ years of product management and 4-8+ years of overall professional experience; experience working on SaaS onboarding, activation or platform tooling is a plus.
- Ability to break down ambiguous operational and configuration challenges into structured systems and scalable solutions.
- Demonstrated comfort owning operationally intensive product areas – including migrations, versioning, enablement workflows, and cross-functional coordination – and turning repetitive processes into scalable frameworks.
- Ability to lead cross-functional initiatives across product, engineering, design, sales, customer success, and documentation teams, influencing without authority.
- Strong analytical skills and comfort defining measurable adoption and growth metrics.
- Exceptional written and verbal communication skills, with the ability to simplify complex technical concepts for diverse audiences.
- Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment where operational rigor and product thinking intersect.
Benefits
- 📈 Start-up equity
- 🦷 100% health, vision & dental coverage options
- 🍽️ Catered breakfast, lunch, & dinner
- 🌴 Flexible PTO
- 🏋️♀️ ClassPass membership
- 🚍 Monthly commuter benefit
- 🚠 Team building events & happy hours
- 💻 Home office stipend
- 🛜 Phone/internet reimbursement
- 🏠 Hybrid model + 5 flexible remote days per quarter
- 🍼 Paid parental leave
- 🐣 Fertility benefits
- 🧑🧑🧒🧒 Employee Assistance Program (EAP)
- 🤖 Unlimited AI token usage
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