Principal Agentic Engineer architecting AI - native customer - experience systems for APPLY, an agentic CX partner for global consumer and entertainment brands. Leading full - stack architecture, coding - agent delivery, cloud platforms, and AI - powered applications.
About the role
- Senior Software Engineer responsible for building scalable architecture and tooling for Zip's Developer Platform. Leading initiatives to enhance software development velocity and quality with a focus on AI-driven tools.
Responsibilities
- Lead initiatives to ensure that new features are performant and reliable, creating innovative frameworks to address our unique testing challenges.
- Accelerate software development at Zip by driving adoption of AI-driven tools, from IDEs to code reviews to test generators.
- Drive velocity and productivity by diagnosing and removing friction in every step, from development environments, to testing patterns, to CI pipelines, to deployment processes, to feature flag conventions.
- Lift product quality and boost the health of our codebase by analyzing legacy patterns that need to be sunset, and building new frameworks and guardrails to nudge engineers toward better practices.
- Optimize the customer experience across the product by systematically improving our frameworks, removing and preventing issues at the platform layer.
- Drive the development of a new deploy and release process, enabling daily deployments while safeguarding customers from bugs and incidents through canaries, traffic replay, and bundling feature releases for Enterprise customers
Requirements
- 4+ years of software engineering experience.
- BS or higher, in Computer Science or related technical field (*e.g.* physics or math).
- Experience with modern CI tools such as GitHub, GitLab, Buildkite, Jenkins, and Docker.
- Attention to detail with a strong ownership mindset.
- Ability to diagnose obstacles, debug friction, and drive velocity.
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