Claims Processor evaluating and processing pet insurance claims for Pets Plus Us across Canada. Reviewing veterinary histories, policy eligibility, coverage, and compensation decisions.
About the role
- Personal Lines Claims Specialist responsible for managing auto and property claims at Zurich Canada. Delivering exceptional service and support as a trusted partner for customers during challenging times.
Responsibilities
- Manage personal lines auto and property claims from start to finish
- Investigate and evaluate claims to determine coverage, liability, and damages
- Proactively communicate with customers, brokers, and partners throughout the claims lifecycle
- Apply negotiation strategies and decision-making skills to resolve claims fairly and effectively
- Leverage tools like Mitchell Work Center and Guidewire to assess damages and manage cases
- Maintain accurate documentation and ensure compliance with provincial laws and Zurich’s best practices
- Support fraud detection, subrogation efforts, recovery, and salvage processes
- Deliver exceptional customer experience and uphold Zurich’s commitment to service excellence
Requirements
- 2+ years of experience in auto or property claims (or equivalent education + training)
- Solid understanding of insurance policy wordings, provincial regulations, and repair processes
- Tech-savvy with Microsoft Office and claims platforms
- Strong written and verbal communication skills
- Detail-oriented and organized, with the ability to juggle multiple files
- Bilingual (English/French) is a strong asset, and required for Quebec-based roles
Benefits
- Comprehensive health/benefits plan
- Minimum of four weeks of vacation per year
- Four personal days per year to be used at discretion
- Access to a comprehensive range of training and development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior claims specialist analyzing, negotiating, and settling auto and general liability claims. Supporting clients, brokers, litigation, and Independent Adjusters for Canadian TPA Helmsman.
Bodily Injury Claims Adjuster investigating, negotiating and settling complex claims for U - Haul Canada. Managing litigated files, vendors, reserves and coverage issues through resolution.
Claims Specialist managing complex property claims for Intact, a Canadian insurer. Investigating coverage, assessing damage, negotiating settlements, and coordinating claims specialists.
Part - time Claims Specialist recovering carrier payments for Logistics Alliance, which moves freight for Canadian retailers and manufacturers. Investigating loss, negotiating disputes, and managing claims through payment.
Building Damage Adjuster managing residential insurance claims for Square One Claims Inc. Treating customers with empathy while ensuring efficient claims processing.
Claims Adjuster managing property and multiline claims for ClaimsPro in a hybrid environment. Engaging in active claims adjustment and business development opportunities in Surrey, BC.
Claims Specialist providing efficient claims service for various Lloyds accounts, managing complex liability claims and directing adjusters throughout their investigations.
Quality Analyst overseeing and providing feedback on Disability claim processes at Sun Life. Collaborating with teams to ensure operational consistency and meet service levels.
Claims Representative I managing mild to moderate Accident Benefits claims for Intact. Ensuring exceptional claims journey and timely investigations in a hybrid work model.