Accessibility Manager role developing accessibility guidelines, conducting audits, and ensuring WCAG/AODA compliance for marketing content. Requires 5+ years in marketing/technical writing and 3+ years in accessibility.
Responsibilities
Lead the development of accessibility guidelines, job aids, and QA processes for marketing teams. Conduct regular audits of marketing content to ensure WCAG 2.1/2.2, AODA, and ACA compliance. Translate complex accessibility standards into practical documentation. Collaborate with cross-functional teams to embed accessibility into all marketing deliverables. Maintain brand standards with an inclusive focus. Stay current on legislation and best practices. Deliver training sessions. Structure centralized repositories for accessibility guidelines. Partner with UX, legal, digital, and branding teams. Evaluate marketing assets for accessibility compliance. Provide remediation recommendations. Lead initiatives to foster inclusive design culture.
Requirements
5+ years of experience in marketing, digital content, or creative services. 5+ years of technical writing experience. 3+ years working specifically in accessibility and inclusive design. Deep understanding of WCAG 2.1/2.2 standards. Strong knowledge of accessibility legislation including ACA, AODA. Proven ability to implement accessibility measures within creative workflows. Experience using accessibility testing tools and assistive technologies. Effective communicator capable of simplifying complex standards. Demonstrated experience in conducting accessibility audits. Knowledge of brand systems. Nice to Have: Certification in accessibility (e.g., CPACC, WAS). Experience with content management systems. Familiarity with inclusive design principles.
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