Director leading RPA and intelligent automation architecture at Sun Life, a financial services company. Defining enterprise platforms, governance, roadmaps, and AI - enabled business process automation.
LP
Junior IT Support Engineer
Posted via LinkedIn Recruiter (not a company profile)
Posted 4 months ago
About the role
- Junior IT Support Engineer needed for onsite support in Vancouver, BC. Contract from July 6 to August 13, 2026, hybrid work model.
Responsibilities
- Provide onsite IT support for employees (hardware/software issues), troubleshoot Mac and Windows laptops, support tools such as Google Workspace, Microsoft Office, Slack, Zoom, VPN (Cato), assist with new hire setups and device provisioning, provide basic AV/meeting room support, handle ticket-based support and walk-ups, escalate complex issues to the senior IT team, and maintain basic documentation of issues and resolutions.
Requirements
- 1–3 years of experience in IT support/helpdesk, basic knowledge of macOS and Windows troubleshooting, understanding of networking fundamentals (Wi-Fi, VPN, connectivity), strong communication and customer service skills, ability to work independently onsite.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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