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Senior Project Manager
LinkedIn Recruiter Post
Hiring a Senior Project Manager in Toronto, Ontario. Apply today or share this post.
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Project Manager (Triage Manager)
Posted via LinkedIn Recruiter (not a company profile)
Posted yesterday
About the role
- Project Manager (Triage Manager) with strong production support triage and incident management experience. 12-month hybrid contract in Toronto, requiring ServiceNow, JIRA, and ITIL expertise.
Responsibilities
- Manage incident triage, prioritization & assignment. Lead major incident calls (P1/P2). Monitor queues, backlog & SLA compliance. Drive RCA & problem management. Coordinate with cross-functional teams.
Requirements
- Strong experience in production support triage and incident management. Key Skills: ServiceNow (Incident, Problem, Change), JIRA & Confluence, ITIL Processes, SLA/SLO management, P1/P2 Incident Handling.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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