Director leading RPA and intelligent automation architecture at Sun Life, a financial services company. Defining enterprise platforms, governance, roadmaps, and AI - enabled business process automation.
LP
Senior IT Support professional
Posted via LinkedIn Recruiter (not a company profile)
Posted 5 months ago
About the role
- Senior IT Support Site Lead for 6-month contract in Kitchener, ON. Own local IT support, escalate from service desk, partner with infrastructure/network teams for operations and projects.
Responsibilities
- Serve as the on-site IT Site Lead and single point of contact. Own all local IT support and act as escalation from the service desk. Interface with infrastructure and network teams. Support IT projects and site operations. Perform device imaging, deployments, and troubleshooting. Conduct occasional server room tasks (power cycling, hardware swaps). Coordinate with vendors and support site access requests. Handle light operational responsibilities beyond core IT tasks.
Requirements
- Required Qualifications: 5+ years of hands-on IT support experience. Strong desktop, mobile, and hardware troubleshooting skills. Basic networking knowledge (LAN/WAN). Experience working independently in an on-site environment. Strong communication skills and accountability. Comfortable being the sole IT resource at a location. Preferred Background: Field Support or Site Support roles. Manufacturing IT or MSP environments. Experience supporting fast-paced warehouse or logistics operations.
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Not specified
Degree requirement
No Education Requirement
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