Lead MID Server configuration, develop custom probes/patterns, enhance service mapping, integrate ServiceNow with enterprise systems. Design/optimize Discovery & Service Mapping solutions.
Responsibilities
Lead MID Server configuration, develop custom probes and patterns, enhance service mapping, and integrate ServiceNow with enterprise systems, as well as design, implement, and optimize Discovery and Service Mapping solutions. Build high-quality CMDB data to support ITOM, SAM, and HAM across on-prem and cloud environments.
Requirements
ServiceNow certification, implementation experience, strong scripting skills, deep knowledge of network protocols, and hands-on experience with AWS, Azure, or GCP discovery.
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Lead MID Server config, develop custom probes/patterns, enhance service mapping & integrate ServiceNow. Design/optimize Discovery & Service Mapping solutions, build CMDB data for ITOM/SAM/HAM.
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