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Specialized IT Consultant – Intermediate (Healthcare IT Support)
Posted via LinkedIn Recruiter (not a company profile)
Posted last month
About the role
- Seeking an experienced Specialized IT Consultant for Tier 2 support of healthcare HRIS and financial systems in Toronto, ON.
Responsibilities
- Provide Tier 2 support for HRIS, Payroll, Scheduling, Leave Management, and Financial applications; troubleshoot complex application issues; perform ticket triage, prioritization, and resolution; collaborate with DBAs, System Administrators, Security, and Network teams; support service management process improvements.
Requirements
- 5+ years of Service Management and remote client support experience; Microsoft Great Plains 2016/2018; Logibec MMS; BSSI HFM; OTR; AODA Compliance; Footprints Ticketing System; Incident, Problem, and Service Request Management.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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