Hardware Product Manager leading the full lifecycle of smart devices for 1VALET, impacting strategy and customer experience.
Responsibilities
Own the end-to-end lifecycle of all hardware products: concept, design, validation, certification, manufacturing, launch, field performance, and end-of-life
Define and maintain hardware product roadmaps aligned with company strategy, customer needs, and software platform evolution
Lead the Hardware Squad and ensure tight collaboration across production, QA, support, and software
Set priorities, define deliverables, and drive execution across multiple hardware initiatives
Ensure alignment between hardware, firmware, and software teams
Work closely with manufacturing partners, cost optimization, and production readiness
Own quality standards, test strategies, and field reliability metrics
Oversee certification and compliance (e.g., FCC, IC, CE, safety standards)
Manage hardware component lifecycles, supplier risks, and EOL planning
Ensure on-time delivery to internal deployment teams
Partner with Operations and Support to continuously improve installation experience, reliability, and maintainability
Own root-cause analysis for hardware-related issues and drive corrective actions
Collaborate with Engineering, Product, Sales, Support, and Leadership to align priorities
Support Sales and Customer Success with technical enablement, roadmap clarity, and customer communications
Present hardware strategy, risks, and progress to executive leadership
Requirements
5+ years of experience in hardware product management or equivalent roles (embedded systems, IoT, electronics, or smart devices)
Proven ownership of customer-facing hardware products at scale
Experience managing cross-functional teams spanning hardware, firmware, and software
Experience using AI-assisted tools (e.g., Replit AI, Claude, or similar) to accelerate product discovery, documentation, analysis, and execution
Strong understanding of electronics, embedded systems, manufacturing processes, and hardware validation
Ability to translate complex technical constraints into clear product decisions
Familiarity with certifications, regulatory compliance, and quality frameworks
Comfortable working with suppliers and contract manufacturers
Strong decision-maker with a bias toward execution
Excellent communicator across technical and non-technical audiences
Able to balance long-term product vision with short-term delivery realities
Benefits
High autonomy and clear ownership
Work hands-on in a dedicated R&D lab
Direct impact on company strategy and customer experience
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