IT Operations Engineer owning internal IT for gaiia’s telecom operating - system platform. Managing devices, access, support, compliance, and automation in a fully remote environment.
About the role
- Course Platform & Community Operations Specialist supporting launch and management of online education platform. Responsible for building and maintaining courses while assisting in marketing and operational functions.
Responsibilities
- Build and organize online courses within Circle.so.
- Create course modules, lessons, and learning paths based on provided content.
- Upload and format worksheets, PDFs, videos, and slide presentations.
- Configure course access, navigation, and member permissions.
- Maintain a clean, organized, and user-friendly learning experience.
- Create professional slide decks and presentation materials from client-provided course content to support course development and reduce administrative workload for the client.
- Proofread course pages for formatting consistency.
- Test video playback, downloads, links, and member navigation.
- Identify and resolve broken links or formatting issues.
- Ensure all course content functions properly before launch.
- Communicate any Circle.so limitations or recommended improvements.
- Assist with basic Squarespace and ConvertKit integrations as needed.
- Maintain hyperlinks between the website, course platform, and email system.
- Support updates to existing courses and community resources.
- Organize digital assets and maintain version control.
- Support community management within Circle.so.
- Assist with virtual event setup and behind-the-scenes operations.
- Help moderate live community sessions and member interactions.
- Support marketing and content implementation projects as the business grows.
- Assist with additional administrative and marketing tasks as assigned.
Requirements
- Previous experience building or managing courses in Circle.so is required.
- Experience with online course platforms such as Kajabi, Thinkific, Teachable, or Mighty Networks is a plus.
- Experience uploading and organizing digital learning content.
- Strong written and verbal English communication skills.
- Experience embedding videos, PDFs, worksheets, and presentation files.
- Experience creating professional presentation decks from client-provided educational materials.
- Squarespace experience preferred.
- ConvertKit (Kit) experience preferred.
- Marketing or digital content operations experience preferred.
- Strong attention to detail and quality assurance mindset.
- Direct experience working within Circle.so.
- Strong organizational and project management skills.
- Exceptional attention to detail.
- Comfortable following established processes independently.
- Reliable communicator who proactively provides project updates.
- Able to manage multiple content assets simultaneously.
- Interested in growing with an expanding online education business.
- Marketing background preferred for future role expansion.
Benefits
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
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