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About the role

  • Senior Business Analyst translating clinical research needs into software requirements at 3Pillar, an AI transformation partner. Facilitating Agile delivery, UAT, and stakeholder collaboration for healthcare platforms.

Responsibilities

  • Facilitate communication with client project stakeholders regarding project status, requirements clarity, and delivery recommendations
  • Elicit, document, and manage business requirements from product owners and stakeholders
  • Translate requirements into user stories, acceptance criteria, and functional specifications in Jira/Confluence
  • Facilitate backlog grooming, sprint planning, and stakeholder review sessions with engineering and QA
  • Conduct gap analyses and workflow mapping to identify process improvements on the BX platform
  • Support UAT planning, test script preparation, and stakeholder sign-off
  • Produce BRDs, process flows, data dictionaries, and use case diagrams
  • Participate in daily stand-ups, sprint planning, retrospectives, and governance activities

Requirements

  • Elicit and document requirements from business and technical stakeholders in a software product environment
  • Author user stories, acceptance criteria, BRDs, and process documentation to a high standard
  • Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence
  • Support UAT planning and execution, serving as a liaison between business and QA teams
  • Agile/Scrum methodology knowledge
  • Experience with Jira, Confluence, and Slack/Teams
  • Ability to produce user stories, BRDs, process flow diagrams, data dictionaries, and use cases
  • Experience in clinical trials, healthcare IT, or regulated software environments (GxP, 21 CFR Part 11) preferred
  • 3+ years of business analysis experience in a software product or professional services environment
  • Proven ability to communicate technical concepts clearly to non-technical audiences
  • Strong interpersonal and stakeholder management skills
  • English proficiency
  • CBAP or equivalent business analysis certification desired
  • Familiarity with API concepts and ability to review technical specifications
  • Experience in a multi-vendor delivery model
  • Excellent problem-solving skills and a proactive attitude towards challenges

Benefits

  • Flexible work environment: office, home, or a blend of both
  • Remote-first approach from interviews through onboarding
  • Fitness offerings
  • Mental health plans (country-dependent)
  • Generous time off
  • Career growth and development opportunities across projects, offerings, and industries
  • Global team learning and cross-cultural collaboration
  • Equal opportunity employer committed to diversity

Job type

Contract

Experience level

Senior

Salary

CA$65 - CA$75 per hour

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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