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About the role

  • Gestionnaire de bureau soutenant les opérations d’une entreprise nord-américaine de gestion de palettes. Gestion des comptes, rapports, recrutement, service client et tâches administratives d’usine.

Responsibilities

  • Respond promptly to customer inquiries and complaints by providing effective solutions
  • Collaborate with management to establish and maintain customer and vendor accounts
  • Participate in the hiring process for new employees alongside the recruiter and HR onboarding team
  • Manage local accounts payable, including purchase orders, invoice verification, and communications with vendors and corporate accounting
  • Manage local accounts receivable by ensuring accurate and timely invoice issuance
  • Ensure compliance with company policies and safety regulations
  • Prepare daily, weekly, and monthly operational reports, including payroll, production, shipping, and receiving
  • Perform administrative tasks, including mail processing, answering calls, updating bulletin boards, and dispatching drivers
  • Order and maintain office supplies, PPE, and first-aid inventory
  • Support operations by planning and carrying out administrative projects

Requirements

  • High school diploma or equivalent required
  • Four-year university degree or 3–5 years of relevant experience preferred
  • Excellent proficiency in Microsoft Office Suite
  • Minimum of 2 years of experience in a customer service environment
  • Ability to manage demanding deadlines
  • Ability to work independently and manage time effectively
  • Must be at least 18 years old
  • Previous experience in manufacturing and/or transportation preferred
  • Bilingual proficiency, including English, preferred

Benefits

  • Competitive compensation
  • Statutory holiday pay
  • Referral bonuses
  • Long-term advancement opportunities
  • Paid time off
  • Insurance plans (medical, dental, and vision)
  • Savings plan with employer contributions (RRSP)
  • Excellent team-oriented work environment

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$25 - CA$28 per hour

Degree requirement

High School Diploma

Location requirements

OnsiteLavalCanada

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