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About the role

  • Gestionnaire de bureau soutenant les opérations d’une entreprise nord-américaine de gestion de palettes. Gestion des comptes, rapports, embauche, service client et administration d’usine.

Responsibilities

  • Respond promptly and comprehensively to customer inquiries and complaints, providing effective solutions
  • Collaborate with other members of management to establish and maintain customer and vendor accounts
  • Participate in the entire hiring process for new employees in collaboration with the designated recruiter and the HR onboarding team
  • Manage the local accounts payable (A/P) process, including creating purchase orders, verifying invoices, and communicating with local vendors and corporate accounting
  • Manage the local accounts receivable (A/R) process, ensuring that all invoices are issued accurately and on time
  • Ensure compliance with all company policies, as well as safety rules and regulations
  • Prepare daily, weekly, and monthly operational reports, including payroll, production, and shipping and receiving reports
  • Perform various administrative tasks, including sorting and processing mail, answering telephone calls, updating company bulletin boards, and dispatching drivers
  • Order and maintain office supplies, personal protective equipment (PPE), and first-aid inventory
  • Support operations by planning and completing administrative projects as needed

Requirements

  • High school diploma or equivalent required
  • Four-year university degree or 3–5 years of relevant experience preferred
  • Excellent proficiency in Microsoft Office Suite
  • Minimum of 2 years of experience in a customer service environment
  • Ability to manage demanding deadlines
  • Ability to work independently and manage time effectively
  • Must be at least 18 years of age
  • Previous experience in manufacturing and/or transportation is an asset
  • Bilingualism (English) is an asset

Benefits

  • Competitive compensation
  • Paid statutory holidays
  • Referral bonuses
  • Long-term career advancement opportunities
  • Paid time off
  • Insurance plans, including medical, dental, and vision coverage
  • Savings plan with employer contributions (RRSP)
  • Excellent team-oriented work environment

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$25 - CA$28 per hour

Degree requirement

High School Diploma

Location requirements

OnsiteLavalCanada

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