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About the role

  • Office Manager supporting Paramount Pallet’s end-to-end pallet management operations in Whitby. Managing customer service, plant administration, invoicing, reporting, and office operations.

Responsibilities

  • Provide quality administrative functions within the facility
  • Ensure company policies, safety rules, and regulations are followed
  • Provide administrative assistance to the plant and customer service to customers and plant visitors
  • Respond promptly to customer inquiries and complaints and provide resolutions
  • Set up and maintain customer and vendor accounts with management
  • Assist with the new hire process alongside the Recruiter, Onboarding Team, and HR
  • Manage local A/P by creating purchase orders, reviewing invoices, and communicating with vendors and Corporate Accounting
  • Manage local A/R by ensuring timely and accurate customer invoicing
  • Complete daily, weekly, and monthly operations reporting, including payroll, production, shipping, and receiving reports
  • Perform clerical duties, including mail sorting, answering phones, maintaining bulletin boards, and dispatching drivers
  • Order and maintain office supplies, PPE, and first aid inventory
  • Schedule and complete administrative projects as needed

Requirements

  • High school diploma or equivalent required
  • Four-year college degree or 3-5 years relevant experience preferred
  • Strong MS Office skills
  • Minimum of 2 years of experience working in a customer service environment
  • Ability to manage demanding timelines
  • Ability to work independently and manage time efficiently
  • Must be 18 years of age or older
  • Prior Manufacturing and/or Transportation background is preferred
  • Appropriate PPE and dress required when entering the non-climate-controlled pallet manufacturing plant

Benefits

  • Competitive Pay
  • Paid Vacation
  • Personal Days
  • Dental, Health, and RSP Match
  • Long-Term Career Advancement
  • Great Team Environment

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$29 - CA$32 per hour

Degree requirement

High School Diploma

Location requirements

OnsiteWhitbyCanada

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