Clinical Sales Representative driving da Vinci robotic surgery system utilization for Intuitive. Training surgical teams, expanding users, and growing instrument and accessory sales in Edmonton.
About the role
- District Sales Manager leading Abbott’s Ontario diabetes-care sales team. Managing representatives, revenue, budgets, stakeholders, and market execution.
Responsibilities
- Manage a team of sales representatives to achieve maximum sales revenue in the assigned Ontario geography
- Serve as the communication link between head office staff and the sales force
- Complete sales-force information requests, including TAMs and territory business plans
- Clarify, communicate, and update territory goals, expectations, and priorities
- Track actual results against goals and update territory and district strategic action plans
- Maintain contact with key customers, healthcare professionals, pharmacies, and key influencers
- Recommend actions to senior management based on stakeholder needs and market developments
- Ensure representatives follow Abbott policies and procedures
- Help representatives manage territory expenses, budgets, and samples; manage district expenses within budget
- Ensure marketing programs are properly executed
- Develop, coach, train, motivate, and retain sales representatives
- Support succession planning and individual career development plans
- Promote team building, open communication, and business-building idea sharing
- Communicate market developments to Marketing and Canada operations staff
- Conduct conference calls, district meetings, and sales representative training sessions
- Maintain communication with customers and distributor sales forces
- Provide written follow-up after working with representatives
- Provide input to financial planning and product forecasts
- Participate in account collections as required to achieve the financial DSO goal
- Complete regional administrative responsibilities, including expense reports, TAMs, and business plans
- Lead development, implementation, and updating of territory plans
- Assist with customer proposals and tenders
- Develop and maintain relationships with key opinion leaders and stakeholders
Requirements
- Bachelor’s degree in business or health sciences
- Minimum of 8 years of experience, including a minimum of 2 years of supervisory experience
- Knowledge of labour laws
- Abbott Leadership Certificate covering Recruiting, Employee Relations and Performance Excellence; completion required within 1 year of hire
- Valid Ontario driver’s license
- Ability to travel up to 50%
- Ability to quickly identify issues through effective probing skills and general business understanding
- Ability to provide representatives with tools and direction to solve problems independently
- Ability to motivate representatives and gain buy-in to challenging goals
- Good knowledge of competitive services and products
- Ability to diagnose customer issues and take appropriate action
- Honesty and integrity
- Ability to balance constituent interests and manage short- and long-term priorities
Benefits
- Career development with an international company
- Access to work that matters, growth, learning, and opportunities to care for yourself and family
- Company recognition as a great place to work and a best workplace for diversity, working mothers, female executives, and scientists
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