Commercial Manager leading field - approval sales, scheduling, and account growth for CSA Group’s global testing, inspection, and certification services. Managing teams, forecasts, escalations, and cross - regional projects.
About the role
- Health Education Manager designing Canadian gastroenterology education programs for AbbVie, an innovative medicines company. Leading HCP needs assessments, digital engagement, compliance, and outcome measurement.
Responsibilities
- Conduct HCP needs assessments nationally and identify educational gaps with cross-functional colleagues
- Plan and develop strategic health education plans aligned with needs assessments, learning gaps, and brand strategic imperatives
- Design and implement health education strategies and tactics measured by defined KPIs
- Impact HCP knowledge, attitudes, skills, and behaviors to elevate standards of care and improve patient outcomes
- Oversee health education plan timelines, scope, budget, cost-effectiveness, resource optimization, and execution
- Develop and implement digital engagement strategies using various tools and channels
- Review educational standards for health education materials and ensure quality benchmarks are met
- Ensure health education offerings meet ethical standards and applicable Canadian and internal requirements
- Build relationships with internal stakeholders, including brand team members and in-field teams
- Build relationships with external stakeholders, including HCPs, professional associations, and vendors
- Assess effectiveness through data collection and analysis and develop evidence-based educational solutions
- Report deliverables, impact, and insights through oral and written communication
- Stay current on therapeutic and environmental knowledge
- Provide thought leadership and pursue continuous professional development
Requirements
- Bachelor’s degree in science or healthcare discipline
- Relevant education and/or experience in Health Education and Adult Learning Principles is a strong asset
- Knowledge of Canadian healthcare environment and various national health education environments, accrediting bodies and systems is a strong asset
- Certification in CHE or equivalent obtained or to be obtained within one year of attaining responsibility for CHE activities
- Proactive attitude and strong interpersonal and collaboration skills
- Ability to communicate effectively with individuals and groups and influence stakeholders
- Effective presentation, written and oral communication skills
- Excellent organizational and administrative skills and ability to work independently
- Ability to work in a fast-paced environment with multiple priorities and strong decision-making capabilities
- Ability to simultaneously manage multiple projects and stakeholders
- Strategic thinking and analytical skills for effective planning and implementation of health education offerings
- Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
- Ease with various tools/systems for day-to-day tasks
- Knowledge and experience in digital engagement strategies and tools is a strong asset
- Proven ability to connect and interact effectively within digital landscapes is a strong asset
- Fluency in English is an essential requirement
- Advanced knowledge of English is an essential requirement for the position
Benefits
- AbbVie Canada is one of the Best Workplaces in Canada
- French working environment for employees in Quebec
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