Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Learning Experience Specialist developing multimedia learning assets for Achievers platform. Engaging in video production and e-learning to support customer and partner adoption.
Responsibilities
- Produce engaging learning experiences across live, on-demand, and blended formats aligned to defined learning objectives.
- Create short-form and long-form training videos including screen capture, voice-over narration, and editing.
- Develop e-learning modules using modern authoring tools.
- Apply accessibility and inclusive design best practices.
- Collaborate with Learning Experience Designers and SMEs to produce polished learning materials.
- Execute rapid, iterative development workflows.
- Build supplemental assets such as job aids, quick-start guides, and infographics.
- Support customer-facing paid training engagements with custom assets.
- Perform quality assurance checks and incorporate feedback.
Requirements
- 3+ years experience in learning production or instructional content development.
- Strong video production experience for training content.
- Hands-on experience with Articulate 360, Rise, Camtasia, or similar tools.
- Working knowledge of instructional design principles (ADDIE, SAM).
- Experience supporting blended learning solutions.
- Familiarity with LMS platforms such as Docebo.
- Proficiency with Microsoft Office; Adobe tools preferred.
- Strong attention to detail and ability to manage multiple projects.
Benefits
- Rewards for your impact through our Recognition and Rewards program
- Health Benefits and Life Insurance Coverage beginning on your first day
- Parental Leave Top-up
- Employer matched RRSP contributions
- Flexible Vacation to recharge, so you can bring your best
- Employee and Family Assistance Program offering mental health, legal, and financial counselling
- Supported professional development and career growth (Linkedin Learning, mentorship)
- Employee-Led Employee Resource Groups that celebrate our diversity
- Regular events designed to build connection, belonging, and well-being
- Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office
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