Revenue Operations Analyst II optimizing Affirm’s buy-now-pay-later revenue funnel. Designing lead lifecycle processes, routing logic, automation, and Salesforce tooling for scalable growth.
Responsibilities
Design and optimize top of funnel merchant lifecycle processes from Marketing touch through Contact creation, Account readiness, and Discovery handoff, emphasizing automation, data quality, and documentation
Define and own lead routing logic, automation triggers, and lifecycle dependencies governing lead and account movement through the top of funnel; partner with Business Systems for implementation
Own cross-functional initiatives end to end across Sales, Marketing, Partnerships, Legal, Product, Revenue Ops, Analytics, and other teams
Support attribution tracking and funnel conversion analysis for Marketing, BDA, and early funnel performance
Own workflow automations such as Slack notifications, cross-tool workflows, and process triggers to improve speed-to-lead and reduce manual work
Collaborate with Business Systems to improve Salesforce and adjacent GTM tooling for lead and account management efficiency and data integrity
Train and support revenue teams on top of funnel processes and tooling changes with Revenue Enablement
Requirements
BA/BS or equivalent 4-year degree required
2+ years of revenue operations, sales operations, or marketing operations experience
Proficiency in Salesforce; administrator experience is a plus
Familiarity with marketing automation platforms such as Pardot and HubSpot
Mastery of Excel / Google Sheets
Solid understanding of business intelligence tools
Experience with lead lifecycle management, lead routing tools, data enrichment tools, lead scoring, or attribution frameworks is preferred
Prior experience in data analysis, reporting, and funnel performance measurement
Ability to manage and maintain key stakeholder relationships in a fast-paced environment
Strong organization, growth mentality, and bias toward documenting and systematizing repeatable processes
Benefits
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Equity rewards
Monthly stipends for health, wellness and tech spending
Reasonable accommodations during the hiring process
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