Product Owner shaping member experiences and strategic products at Desjardins Group. Leading complex product backlogs, stakeholder decisions, and business solutions.
About the role
- Senior Product Manager for Merchant Risk leading product strategy and fraud risk management. Working cross-functionally in a remote environment to enhance systems and processes for consumer safety.
Responsibilities
- Develop the vision and strategy for new and existing merchant risk products to maximize the value we provide to our customers and scale operational workflows
- Drive product roadmap and own prioritization process for the Merchant Risk domain.
- Lead and guide product direction for a cross-functional team of engineering, analytics, and platform partners. All with a platform mindset.
- Define product requirements, work with engineering teams in sprint planning and prioritization of user stories to deliver the requirements, work with other stakeholders on planning and launching the products/features.
- Engage and cultivate relationships with product, engineering, and platform partners to influence shared cross-team directions and manage risks or trade-offs.
- Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organizations through formal operational processes and in scrappy ways
Requirements
- 5+ years experience in Product Management
- Ability to work in a global environment across multiple locations and time zones to drive consensus in cross-functional teams
- Strong written and verbal communication skills with the ability to articulate customer problems and drive alignment with cross-functional teams and leadership
- Comfortable in an ambiguous matrixed organization
- The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
- Excellent at identifying and prioritizing high impact initiatives
- Experience developing data-driven strategies for streamlining and improving operations - all without sacrificing product quality
- Familiarity with a highly regulated industry preferred
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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