Heavy Duty Mechanic troubleshooting and repairing Sandvik surface mining equipment across Ontario. Commissioning equipment and training customers while maintaining safety and service standards.
About the role
- Field Service Engineer responsible for the installation and repair of Agfa products. Ensuring customer satisfaction through effective communication and timely service delivery in a remote setting.
Responsibilities
- Responsible for the installation and repair of assigned Agfa products
- Safety verification of electrical and environmental factors at customer site
- Testing of product to ensure functional operation
- Verification of operating performance with customer
- Review of the basic operational functions with the customer at installation
- Performs preventive maintenance and repair functions on assigned SMA
- Maintains regular communications with Regional Manager
- Documents service calls, expenses and time reports on a daily basis
- Responsible for parts ordering and returning repairable spare parts components
- Ensures the service ready condition of service aids, tools and diagnostic equipment
- Maintains close contact with scheduler to meet all response time and uptime commitments
- Promotes all Agfa offerings
- Understand and adhere to all safety policies on the job and while driving company vehicle
Requirements
- Bilingual – French (required)
- Minimum of an associate degree in electronics technology or equivalent
- Minimum 2-3 years’ experience in a high-tech field, printing, publishing, and/or inkjet environment
- Strong Communication skills both written and verbal
- Problem Analysis & Judgment
- Self-awareness and self-motivating
- Knowledge of the Graphics, Inkjet, Printing/Publishing Market an asset
- Strong customer service & support principals
- Experience and understanding of remote diagnostics.
Benefits
- Career development and growth
- Competitive salary and benefit package
- Friendly work environment surrounded by dedicated and professional colleagues
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Chef d’équipe chez Sandvik, dirigeant les réparations et services avancés d’équipements miniers au Québec. Encadrement des techniciens, diagnostic mécanique, hydraulique et électrique, et soutien client.
Field Applications Engineer supporting CMOS sensors, FPGAs, and imaging SoCs for machine vision customers. Delivering technical support, custom solutions, training, and sales assistance across North America.
Entry - level ZEISS Field Service Technician installing, calibrating, troubleshooting, and repairing CMM and metrology equipment. Supporting Canadian customers and senior technicians from a remote Toronto - area position.
Field Applications Engineer troubleshooting EnerSys battery - buffered DC fast chargers and energy storage systems. Analyzing fleet data, validating fixes, and improving deployed charging reliability.
Field Service Technician installing, repairing, and maintaining banking and retail technology for Diebold Nixdorf. Troubleshooting equipment and training customers across an assigned service territory.
Technicien de service terrain entretenant les GAB, systèmes de point de vente et équipements informatiques de Diebold Nixdorf. Diagnostic, réparations, installations et formation des clients.
Field Service Technician maintaining Diebold Nixdorf ATMs, point - of - sale equipment, and related technology. Providing onsite customer service, repairs, installations, troubleshooting, and preventive maintenance.
Senior Product Support Field Engineer supporting Caterpillar large engines across Canada. Troubleshooting, training dealers, analyzing failures, and improving product performance in field applications.
Field Service Technician deploying, commissioning, and maintaining H2O Innovation’s mobile water treatment systems. Supporting clients, pilots, and assets across North America through field service and troubleshooting.