Associate Project Coordinator at Softchoice coordinating customer assessment engagements from kickoff to delivery completion with strong focus on communication and project management.
About the role
- Project Manager responsible for leading ERP implementations, driving business outcomes, and ensuring client satisfaction. Collaborating with stakeholders and managing project documentation and delivery excellence.
Responsibilities
- Lead end-to-end delivery of customer projects with a focus on business outcomes, governance, and stakeholder alignment.
- Develop and maintain project documentation, including Project Charters, plans, risk registers, and governance structures.
- Monitor and control project phases according to approved plans, ensuring timely and successful delivery.
- Manage budgets, track variances, and take corrective action promptly.
- Identify, document, and mitigate project risks and issues; communicate status impacts to stakeholders.
- Manage scope, priorities, and change requests to ensure alignment with customer objectives and agreed deliverables.
- Ensure formalized customer acceptance and orderly closure of project phases.
- Prepare and review Statements of Work; analyze RFPs to support pre-sales processes.
- Assist with customer contract development and identify business development opportunities.
- Provide project management services for smaller projects as needed.
Requirements
- 5+ years of project or program management experience leading customer engagements and cross-functional delivery initiatives.
- Strong understanding of business processes, stakeholder needs, service delivery, and organizational change.
- Proven ability to lead complex projects through all phases while maintaining governance and compliance.
- Intermediate to advanced knowledge of Microsoft Project and other PM tools.
- Skilled in budgeting, forecasting, and variance analysis.
- Ability to develop Project Charters, Statements of Work, and detailed project plans.
- Expertise in identifying and mitigating risks throughout the project lifecycle.
- Strong capability in managing scope changes and enforcing protocols.
- Exceptional communication and relationship-building skills.
- Experience analyzing RFPs and contributing to proposals and contract development.
- Ability to manage multiple concurrent projects in a fast-paced environment.
- Familiarity with structured project governance and delivery frameworks.
Benefits
- Flexible work environment, including work-from-home options and travel opportunities
- Comprehensive benefits alongside flexible health and wellness spending options
- Dedicated volunteer day to support the causes that matter to you
- Recognition and Reward: Your leadership and results will be celebrated and supported
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