Senior Workers' Compensation Case Manager

Posted 9 hours ago

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About the role

  • Senior workers’ compensation case manager overseeing complex claims for Alight’s workforce benefits and absence-management clients. Coordinating return-to-work strategies, provincial boards, appeals, and rehabilitation interventions.

Responsibilities

  • Report to the Worker’s Compensation Manager
  • Oversee complex, long-term workers’ compensation claims
  • Assess barriers to successful return to work and engage with stakeholders
  • Implement strategies and facilitate or develop alternative return-to-work plans
  • Meet with clients to review internal workplace injury issues
  • Manage workplace injury claims, minimizing time-loss and claim costs through early intervention and proactive coordination of services
  • Maintain regular and open communication with clients, injured workers, and provincial Workers’ Compensation Boards
  • Liaise with provincial Workers’ Compensation Boards
  • Review claim files
  • Interpret provincial workers’ compensation legislation, policies and procedures
  • File reports of injury, identify appeal issues, and draft letters of objection
  • Coordinate case management activities, including developing, implementing and monitoring return-to-work and rehabilitation strategies
  • Facilitate third-party interventions, including functional capacity evaluations and independent medical evaluations

Requirements

  • Minimum of 5 years work experience in a workers’ compensation claims management capacity
  • Awareness of Provincial Worker Compensation Boards and knowledge of workers’ compensation statutes, policies and procedures
  • Experience leading and training team members to meet deadlines and provide performance feedback
  • Subject matter expertise and supervisory experience
  • Ability to work within a demanding environment
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Education in a related field such as human resources, health and safety or insurance certificate-designation; significant consideration given to applicants with claims management experience in the absence of these qualifications
  • Paralegal license is preferred
  • Must have work authorization in Canada that does not require current or future visa sponsorship
  • Successful completion of a background check contingent on an offer

Benefits

  • Health, dental and vision coverages starting Day One
  • Wellbeing programs
  • Retirement plans with contribution matching
  • Generous time off
  • Parental leave
  • Continuing education
  • Career growth opportunities
  • Flexible working arrangements wherever possible
  • Reasonable accommodations for the hiring process
  • Competitive total rewards package
  • Continuing education and training

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$76,500 - CA$93,500 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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