About the role

Workers’ Compensation Case Manager supporting Alight’s workforce health and absence-management clients. Managing injury claims, coordinating rehabilitation, and facilitating employee return-to-work plans.

Responsibilities

Support employees during work-related injury absences
Evaluate obstacles to prompt return to work
Collaborate with stakeholders to implement solutions
Facilitate return to work or an alternative plan
Meet with clients to address workplace injuries
Manage workplace injury claims and minimize time-loss and claim costs through early intervention and proactive coordination of services
Maintain regular communication with clients, injured workers, and provincial Workers’ Compensation Boards
Liaise with provincial Workers’ Compensation Boards
Review claim files
Interpret provincial workers’ compensation legislation, policies, and procedures
File reports of injury, identify appeal issues, and draft letters of objection
Coordinate case management activities, including developing, implementing, and monitoring return-to-work and rehabilitation strategies
Facilitate third-party interventions, including functional capacity evaluations and independent medical evaluations

Work experience in a workers’ compensation claims management capacity is an asset
Knowledge of workers’ compensation statutes, policies and procedures, and workplace health and safety is an asset
Proficiency with Microsoft Word, Excel, and Outlook
Education in a related field, human resources, health and safety, and/or an insurance certificate-designation is an asset
Significant claims management experience may be considered in the absence of the listed qualifications
A paralegal license is required
Must have work authorization in Canada that does not now or in the future require visa sponsorship
Successful completion of a background check, as applicable to the position
Ability to participate in video interviews; camera-on culture
May require occasional travel to a physical office location