Property Field Claims Specialist investigating residential property claims for Allstate Insurance Company of Canada. Focusing on customer service and equitable settlement in the Greater Toronto area.
Responsibilities
Investigate and settle property claims throughout the surrounding area;
Interpret insurance policy wordings as well as determine policy coverage and reserves;
Investigate and analyze the clientele’s coverage;
Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;
Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;
Advise distribution partner on possible coverage opportunities if applicable;
Other tasks as required.
Requirements
A minimum 2-3 years’ experience adjusting residential property claims or working in a relevant property claims role.
Completion of CIP designation or desire to obtain.
Experience in complex claim investigation
Strong verbal and written communication skills with a commitment to providing outstanding customer service.
Bonus qualification: Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.
Experience working with property estimating program Xactimate and Guidewire.
Benefits
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
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