Claims Processor evaluating and processing pet insurance claims for Pets Plus Us across Canada. Reviewing veterinary histories, policy eligibility, coverage, and compensation decisions.
About the role
- Property Field Claims Specialist investigating residential property claims for Allstate Insurance Company of Canada. Focusing on customer service and equitable settlement in the Greater Toronto area.
Responsibilities
- Investigate and settle property claims throughout the surrounding area;
- Interpret insurance policy wordings as well as determine policy coverage and reserves;
- Investigate and analyze the clientele’s coverage;
- Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;
- Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;
- Advise distribution partner on possible coverage opportunities if applicable;
- Other tasks as required.
Requirements
- A minimum 2-3 years’ experience adjusting residential property claims or working in a relevant property claims role.
- Completion of CIP designation or desire to obtain.
- Experience in complex claim investigation
- Strong verbal and written communication skills with a commitment to providing outstanding customer service.
- Bonus qualification: Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.
- Experience working with property estimating program Xactimate and Guidewire.
Benefits
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back!
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