Claims Performance Manager analyzing claims performance and operational performance at Allstate. Collaborating with key partners and providing insights into claims business problems.
Responsibilities
Understand discipline performance, in consideration of claims performance & operational performance
Partner closely with Claims Intelligence on creating new reporting
Monitor key performance metrics, and identify insights
Develop, update & communicate holistic discipline claims story for stakeholders
Investigate, and identify root causes to claims business problems that arise
Monitor workforce management plan for discipline
Requirements
5+ years of relevant claim/data experience
Strong working knowledge and experience in claims
Experience in Analyzing and Presenting Data
Working experience in the use of MS tools, such as PowerPoint, Excel, MS Power BI, etc.
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