Bilingual HR Advisor supporting employee relations, recruitment, and compliance for ALS, a scientific testing and data-insights company. Advising managers across operational client groups.
Responsibilities
Act as the primary HR contact for employees, supervisors, and managers within the assigned client group
Provide HR advice, guidance, and support on employment-related matters
Coach and support supervisors and managers on employee relations, performance management, conflict resolution, attendance management, and company policies
Escalate complex, high-risk, sensitive, or senior-level matters to the HR Manager
Support consistent application of company policies, procedures, programs, and employment practices
Advise employees and managers regarding company programs, benefits, policies, and HR processes
Collaborate with HR subject matter experts, ALS subject matter experts, and external support
Support a respectful, transparent, and engaged workplace culture
Support employee relations matters, investigations, progressive discipline, performance improvement, and employment changes
Conduct or support exit interviews and track themes or trends
Support full-cycle recruitment, staffing needs, job postings, candidate reviews, interviews, offers, onboarding, and orientation
Support workforce planning, headcount tracking, labour optimization, internal moves, and staffing changes
Support HR programs and initiatives involving performance management, compensation reviews, engagement, recognition, training, development, and policy rollouts
Develop, coordinate, and deliver HR training or information sessions
Conduct research and prepare surveys, benchmarking, reports, and HR summaries
Assist with HR projects and process improvement initiatives
Provide tactical, coordination, and administrative support to the HR Manager
Prepare documentation, correspondence, reports, and tracking tools
Assist with data gathering, analysis, and reporting
Respond to routine HR inquiries and complete employment verification, reference checks, personnel file, and wage information requests
Ensure compliance with provincial and federal employment standards, human rights, privacy, employment equity, and related legislation
Observe safety regulations and ALS health and safety policies
Perform other duties as assigned
Requirements
Completion of a university degree and/or college diploma in Human Resources Management, Business Administration, or a related discipline, or an equivalent combination of education and experience
Minimum of 2 to 5 years of progressive Human Resources experience, preferably in a coordinator, advisor, or generalist capacity
Experience providing HR support to employees and managers in an operational or multi-site environment is an asset
Experience with employee relations, recruitment, performance management, HR administration, and policy interpretation
Demonstrated knowledge and experience in using human resources management software
Proficiency in Workday is an asset
CPHR designation, or working toward CPHR designation, is preferred
Bilingual French/English
Previous experience supporting laboratory, operations, industrial, or 24/7 environments is an asset
Strong working knowledge of human resources practices, employment standards, human rights, privacy, and related employment legislation
Ability to provide practical HR advice and recognize when to escalate complex matters
Strong customer service orientation and ability to build effective working relationships across all levels
Ability to handle confidential and sensitive information with discretion, professionalism, and sound judgment
Strong written and verbal communication skills
Ability to coach and guide managers through HR processes, employee relations matters, and performance management issues
Strong organizational skills and ability to manage multiple priorities and deadlines
Demonstrated judgment, integrity, critical thinking, attention to detail, and problem-solving ability
Ability to work independently and as part of a broader HR team
Ability to handle escalations and time-sensitive issues
Professional, tactful, and approachable style
Strong computer skills, including Microsoft Word, Excel, PowerPoint, and HR information systems
Ability to prepare clear documentation, reports, correspondence, and employee communications
Ability to present information to small groups and support HR training or information sessions
Results-oriented with focus on business impact and sense of urgency
Eligibility to work in Canada as a Citizen, Permanent Resident, or holder of a valid working visa
Benefits
Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
Additional vacation days for years of service
Business support for education or training after 9 months with the company
Learning & development opportunities (unlimited access to e-learnings and more)
Safe, flexible and rewarding career
Reasonable adjustments to support candidates throughout the recruitment process
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