Bilingual Accounts Receivable Specialist managing customer accounts, collections and payment solutions for Uline, North America’s shipping - supplies distributor.
About the role
- AR Analyst managing invoicing, collections, reconciliations, and cash application. Supporting Arctiq’s global technology services business with accurate billing and improved cash flow.
Responsibilities
- Prepare and issue accurate customer invoices in a timely manner
- Monitor customer accounts and maintain accurate AR aging
- Proactively follow up on outstanding and overdue balances
- Partner with customers and internal teams to resolve billing disputes, payment discrepancies, and account issues
- Process and apply incoming payments, including ACH, wire, check, and credit card transactions
- Ensure cash receipts are applied accurately and promptly to customer accounts
- Research and resolve unapplied cash, short payments, credits, and other account discrepancies
- Perform customer account reconciliations and maintain accurate account balances
- Maintain complete and accurate customer billing and payment records
- Support collections activities and escalate past-due accounts as appropriate
- Assist with month-end close, including AR reconciliations, aging reports, and other required schedules
- Support audit requests and provide AR documentation as needed
- Identify opportunities to improve AR processes, billing accuracy, collections, and cash application
- Collaborate closely with Sales, Operations, Finance, and other internal teams to resolve customer account issues
Requirements
- 3+ years of experience in Accounts Receivable, billing, collections, or related accounting roles
- Strong understanding of AR processes, cash application, account reconciliation, and collections
- Experience with accounting/ERP systems; NetSuite experience is strongly preferred
- Strong Microsoft Excel skills
- Excellent attention to detail and accuracy
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Confident and professional communication skills, including experience communicating directly with customers regarding outstanding balances
- Strong problem-solving and analytical skills
- Ability to work independently while collaborating effectively across teams
- Experience supporting month-end close and financial reporting is preferred
Benefits
- Equal opportunity employer
- Accommodations or adjustments throughout the interview process and beyond
- Inclusive work environment
- Welcomes members of all backgrounds and perspectives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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