Accounts Receivable Specialist managing collections and customer accounts for Uline, North America’s leading shipping, industrial, and packaging distributor. Resolving past-due balances and reducing bad debt.
Responsibilities
Manage an assigned portfolio of customer accounts through phone and email
Build strong customer relationships
Resolve past-due balances by identifying root causes and partnering with customers on payment solutions
Maintain accurate account records and document collection activity and customer interactions
Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt
Identify process improvement opportunities and enhance the customer experience
Requirements
High school diploma or equivalent
Bachelor’s degree preferred
1+ years of collections, accounts receivable or customer service experience preferred
Working knowledge of Microsoft Word and Excel
Strong communication skills with a customer-focused, solution-oriented mindset
Must work on-site
Monday–Friday, 9:30 AM to 6 PM
Benefits
Company-paid extended health coverage
RRSP with 6% employer match starting day one
Multiple bonus programs
Paid holidays and generous paid time off
Tuition Assistance Program covering professional continuing education
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