Analyste des comptes recevables gérant crédit, recouvrement et rapprochements pour Pharmascience. Optimisation du DSO et soutien aux comptes clients pharmaceutiques.
About the role
- Bilingual French Accounts Receivable Specialist managing customer accounts and collections for Uline, North America’s shipping, industrial, and packaging-materials distributor. Resolving past-due balances and reducing bad debt.
Responsibilities
- Manage an assigned portfolio of customer accounts, building relationships via phone and email
- Resolve past-due balances by identifying root causes and partnering with customers on payment solutions
- Maintain accurate account records, documenting collection activity and customer interactions
- Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt
- Identify opportunities to improve processes and enhance the customer experience
Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Fluent bilingual English / French in verbal and written forms
- 1+ years of collections, accounts receivable or customer service experience preferred
- Working knowledge of Microsoft Word and Excel
- Strong communication skills with a customer-focused, solution-oriented mindset
Benefits
- Company-paid extended health coverage
- RRSP with 6% employer match starting day one
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program covering professional continuing education
- On-site café, outdoor patio and first-class fitness center
- Monthly employee-appreciation events
- Opportunities for community involvement
- Best-in-class, clean, modern facilities
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